Privacy Policy

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Privacy Policy

Narayan Sri Homeopathic Clinic and Research Centre ("Narayan Sri", "Company", "We", "Our" or "Us") is the owner of www.nshomeo.in and the Narayan Sri Homeopathy mobile application (the URLs and mobile application together referred to as "Websites" and individually a "Website"). The terms 'You' or 'Your' refer to You as the user (whether You are a Registered User, Unregistered user or an HCP) of the Website or of the services offered by the Website ("Service"). This Privacy Policy ("policy") will help you understand how nshomeo.in ("us", "we", "our") uses and protects the data you provide to us when you visit and use www.nshomeo.in ("website", "service").

Narayan Sri Homeopathy Clinic and Research Centre takes privacy issues seriously. We respect your privacy and confidentiality. Your use of our website nshomeo.in is subject to the following Privacy Policy.

This privacy policy outlines the types of personal information we receive and collect when you use www.nshomeo.in's services, as well as some of the steps we take to safeguard information. Please read the following to learn more about our privacy policy:

What This Privacy Policy Covers

  • This policy covers how www.nshomeo.in treats personal information that it collects and receives. Personal information is information about you that is personally identifiable like your name, e-mail address, and that is not otherwise publicly available. You may choose to update and/or supplement the Personal Information that you provided at registration by sending an email to contact[dot]nshomeo[at]gmail[dot]com
  • This policy does not apply to the practices of companies that nshomeo.in does not own or control or to people that nshomeo.in does not employ or manage.

Information Collection and Use

  • The kinds of information that we collect about You include Personal Information and Non-Personal Information. Personal Information and Non-Personal Information are collectively referred to as "Information".
  • Personal Information is data collected that can be used to uniquely identify or contact you. Personal Information for the purposes of this Privacy Policy shall include, but not be limited to: Name, Birth date, Email address, Gender, physical, physiological and mental health condition, medical records and history, Login ID and password, Location,
  • We may also seek permissions to use camera, microphone, and phonebook/contact data at points where required.
  • We may also collect information other than Personal Information from you through the Website when you visit and /or use the Website. Such information may be stored in server logs. Such Non-Personal Information would not assist us to identify you personally. Such Non-Personal Information may include your usage details such as time, frequency, duration and pattern of use, features used and the amount of storage used, Internet Protocol address, browser type, browser language, referring URL, files accessed, errors generated, time zone, operating system and other visitor details collected in Our log files.
  • Submit a Review: When you submit a review, by default your username will be displayed along with your comment.

What we use personal information for

  • All mandatory information collected by www.nshomeo.in from its users during registration is to understand them so we can fulfill our obligations to them of providing consultation. By registering for the Services, you are consenting to receive certain communications. With your permission, we may send you emails about our website/store, new products and other updates.

Information Sharing and Disclosure

  • www.nshomeo.in does not rent, sell, or share personal information about you with other people or non-affiliated companies.
  • We respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims. We believe it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of www.nshomeo.in's terms of services, or as otherwise required by law.
  • We transfer information about you if nshomeo.in is acquired by or merged with another company. In this event, nshomeo.in will notify you before information about you is transferred and becomes subject to a different privacy policy.

Confidentiality and Security

  • We take reasonable precautions and follow best possible practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
  • We limit access to personal information about you to employees who we believe reasonably need to come into contact with that information to provide products or services to you or in order to do their jobs.
  • We use both passwords and usernames to authenticate users. Users are responsible for maintaining the security of their login/subscription credentials.

Third Party Services

  • In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
  • However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
  • In particular, remember that certain providers may be located in or have facilities that are located in different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
  • Once you leave our website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Linking to External Sites

  • You will encounter links to other sites that are not those which we control (e.g. google searches). Please be aware that once you click to one of these sites, you are subject to that site’s privacy policy and not to ours. You may review the privacy policy for each site you visit.
  • Advertisements: We allow third-party companies to serve ads and/or collect certain anonymous information when you visit our web site. These companies may use non-personally identifiable information during your visits to this and other Web sites in order to provide advertisements about goods and services likely to be of your interest. Certain Ad Servers allow you to prevent them from collecting data through the use of cookies. In order to do so, you must opt-out of such data collection with each individual site.

Payment Gateways

  • We use Razorpay for processing payments. We/Razorpay do not store your card data on their servers. The data is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS) when processing payment. Your purchase transaction data is only used as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is not saved.
  • Our payment gateway adheres to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
  • For more insight, you may also want to read terms and conditions of razorpay on https://razorpay.com

Your Consent and Opt Out Choice

  • When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery, we imply that you consent to our collecting it and using it for that specific reason only.
  • If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
  • Age of Consent: By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
  • If request a separate consent in the case when we use our patient's name while using their testimonials or photos unless we believe that that certain diseased parts (such as a patch on the scalp or a finger, etc) where the photos will not violate any confidentiality or privacy. Further, the disease-related information may be used for the statistical purpose, without revealing the names, photos, or any such Personal identifiable information.
  • By using this website or continuing to use the Services you consent to the use of any data we collect as set out in this Privacy policy. If you do not accept the terms of this Policy, we ask you not to register with us and that you do not use the Services.
  • nshomeo.in provides its users the opportunity to opt-out of receiving communications from us. If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at contact[dot]nshomeo[at]gmail[dot]comin with a request that your registration information be deleted.

Use of Cookies: Computer cookies or digital cookies are small files often including unique identifiers that web servers send to browsers. They are designed to remember Non-Personal Information about you, including a record of your website visits and activity. It’s a way for a website to remember you, your preferences, and your habits online. If you are a subscriber of nshomeo.in, we may elect to associate our cookies and the information collected by our cookies with your registration information, thereby making the cookie information Personal Information.

Privacy Policy Changes

This privacy policy has been developed in accordance with our legal obligations and may be updated from time to time. We reserve the right to modify this Privacy Policy at any time and any changes will be effective upon posting of the modified Policy unless we advise otherwise. We encourage you to periodically review this Privacy Policy to note any changes relating to how we collect and use your information. By continuing to use the Services after changes are made to this Privacy Policy, you are consenting to such changes.

Questions and Suggestions

If you have any questions, complaints or suggestions regarding www.nshomeo.in, please send us an e-mail at:

contact[dot]nshomeo[at]gmail[dot]com

Contact Address:

Narayan Sri Homeopathy Clinic and Research Centre,
Shop No: 21-22, Upper Ground Floor, Tiwari Complex,
Hanuman Mandir, Road, Betiahata,
Gorakhpur, Uttar Pradesh 273001

Effective Date: 30 May., 2021